Privacy Policy

Privacy Policy

Last updated: 15 October 2025

1. Introduction

This Privacy Policy explains how NEXTO0L LTD (“we”, “our”, “us”) collects, uses, stores, and protects your personal information.
By using our website or purchasing from us, you agree to this policy.

2. Information We Collect

We may collect the following types of information:

  • Contact details: name, email address, phone number, billing and shipping address

  • Order details: products purchased, payment information (processed securely via third-party providers — we do not store full card details)

  • Account details: login credentials and preferences

  • Usage data: IP address, browser type, device type, pages visited (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Provide customer service and respond to enquiries

  • Send order confirmations, updates, and (with consent) marketing emails

  • Detect and prevent fraud or unauthorised transactions

  • Comply with legal obligations

Our store is hosted on Shopify Inc., which provides the secure e-commerce platform that allows us to sell our products and services.

4. Sharing Your Information

We only share information with:

  • Payment processors (e.g. Mastercard, Visa, American Express)

  • Shipping and logistics partners

  • IT, analytics, and hosting providers

  • Legal authorities when required by law

We never sell or rent your personal information.

5. Data Transfers

Your information may be transferred and processed outside the UK or EU, including in regions where our service providers such as Shopify and payment processors operate.
We take steps to ensure your data remains protected to UK and EU standards.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with applicable legal, accounting, or reporting requirements.

7. Your Rights (UK GDPR)

You have the right to:

  • Access a copy of your personal data

  • Correct or update your information

  • Request deletion of your data (subject to legal exceptions)

  • Withdraw consent for marketing communications at any time

For any data access, correction, or deletion requests, please contact info@next0ol.com.
You can unsubscribe from marketing emails at any time by clicking “unsubscribe” in our emails or by contacting us directly.

8. Security

We use encryption, secure servers, and other safeguards to protect your personal data.
While we take all reasonable precautions, no method of transmission or storage is 100% secure.

9. Cookies

We use cookies to improve site functionality and personalise your experience.
You can adjust cookie settings in your browser at any time.

10. Children’s Privacy

Our website and products are not directed at children under the age of 13.
We do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

11. Contact Us

For any questions about this Privacy Policy or how we handle your personal data, please contact us at info@next0ol.com.

Company Details

NEXTO0L LTD
Company Number: 16627092
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@next0ol.com